Customer Satisfaction

At K Glazing we’re committed to providing truly exceptional customer service. We have 35 years’ experience of improving homes across the Yorkshire region and in that time we’ve become convinced of one thing: the customer’s needs are always paramount.

Don’t just take our word for it though! Here are a collection of customer testimonials, proving why K Glazing are one of the best window installers in Yorkshire.

Sale Representative
Professional attitude/appearance 5
Responsiveness. Promptness 5
Product Knowledge 5

Surveyor
Promptness 5
Professional Attitude/ Appearance 5
Product Knowledge 5

Installation Staff
Promptness 5
Professional Attitude/ Appearance 5
Job site cleanliness 5
Quality of Installation 5

Product Quality
Overall Quality 5
Functions as expected 5
Appearance inside and out 5

May 2017 - David Tyson - Pontefract

Sale Representative
Professional attitude/appearance 5
Responsiveness. Promptness 5
Product Knowledge 5

Surveyor
Promptness 5
Professional Attitude/ Appearance 5
Product Knowledge 5

Installation Staff
Promptness 5
Professional Attitude/ Appearance 5
Job site cleanliness 5
Quality of Installation 5

Product Quality
Overall Quality 5
Functions as expected 5
Appearance inside and out 5

Over all evaluation:

"The job looks great, high quality all round."

May 2017 - Mrs M Poole - Pontefract

Sale Representative
Professional attitude/appearance 5
Responsiveness. Promptness 4
Product Knowledge 5

Surveyor
Promptness 5
Professional Attitude/ Appearance 5
Product Knowledge 5

Installation Staff
Promptness 5
Professional Attitude/ Appearance 5
Job site cleanliness 5
Quality of Installation 5

Product Quality
Overall Quality 5
Functions as expected 5
Appearance inside and out 5

January 2017 – Mr A Haigh – Pontefract

Sale Representative
Professional attitude/appearance 5
Responsiveness. Promptness 5
Product Knowledge 5

Surveyor
Promptness 5
Professional Attitude/ Appearance 5
Product Knowledge 5

Installation Staff
Promptness 5
Professional Attitude/ Appearance 5
Job site cleanliness 5
Quality of Installation 5

Product Quality
Overall Quality 5
Functions as expected 5
Appearance inside and out 5

Over all evaluation:

"Very pleased with our new windows and door."

May 2017-Mrs Chapman- Pontefract

Sale Representative
Professional attitude/appearance 5
Responsiveness. Promptness 4
Product Knowledge 5

Surveyor
Promptness 4
Professional Attitude/ Appearance 5
Product Knowledge 4

Installation Staff
Promptness 4
Professional Attitude/ Appearance 5
Job site cleanliness 5
Quality of Installation 5

Product Quality
Overall Quality 5
Functions as expected 5
Appearance inside and out 5

13/07/2016 – S.P Birel

Sale Representative
Professional attitude/appearance 4
Responsiveness. Promptness 4
Product Knowledge 4

Surveyor
Promptness 4
Professional Attitude/ Appearance 4
Product Knowledge 4

Installation Staff
Promptness 4
Professional Attitude/ Appearance 4
Job site cleanliness 4
Quality of Installation 4

Product Quality
Overall Quality 4
Functions as expected 4
Appearance inside and out 4

Over all evaluation:

"Good quality value and efficient service. Thankyou."

01/07/2016 – Miss Carol Gill

Sale Representative
Professional attitude/appearance 5
Responsiveness. Promptness 5
Product Knowledge 5

Surveyor
Promptness 5
Professional Attitude/ Appearance 5
Product Knowledge 5

Installation Staff
Promptness 5
Professional Attitude/ Appearance 5
Job site cleanliness 4
Quality of Installation 5

Product Quality
Overall Quality 5
Functions as expected 5
Appearance inside and out 5

Over all evaluation:

"Top job from a good team of workmen. A good set of lads."

09/06/2016 – Mr and Mrs Crewe

 

Sale Representative
Professional attitude/appearance 5
Responsiveness. Promptness 5
Product Knowledge 5
Other comments: Very knowledgeable without being “Pushy”

Surveyor
Promptness 5
Professional Attitude/ Appearance 5
Product Knowledge 5

Installation Staff
Promptness 5
Professional Attitude/ Appearance 5
Job site cleanliness 4
Quality of Installation 5
Other comments: Pleasant attitude

Product Quality
Overall Quality 5
Functions as expected 5
Appearance inside and out 5

Over all evaluation:

"Extremely happy with product and installation."

13/05/2016 – Mr and Mrs F. Strutt

Surveyor
Promptness 5
Professional Attitude/ Appearance 5
Product Knowledge 5

Sale Representative
Professional attitude/appearance 5
Responsiveness. Promptness 5
Product Knowledge 5

Installation Staff
Promptness 5
Professional Attitude/ Appearance 5
Job site cleanliness 5
Quality of Installation 5

Product Quality
Overall Quality 5
Functions as expected 5
Appearance inside and out 5

Over all evaluation:
‘Really pleased with the windows, service and the fitters! They did a great job, tidy, quick and professional’.

24/05/2016 – Mrs J Birkinshaw

Sales Representative
Professional attitude/appearance 5
Responsiveness/Promptness 5
Product Knowledge 5

Surveyor
Professional attitude/appearance 5
Responsiveness/Promptness 5
Product Knowledge 5

Installation Staff

Promptness 5
Professional Attitude/ Appearance 5
Job site cleanliness 5
Quality of Installation 5

Product Quality
Overall Quality 5
Functions as expected 5
Appearance inside and out 5

Overall evaluation
‘4 lads came to fit the windows. I haven’t got a lot to say about them only they were all fabulous, polite, well mannered and generally just very nice. The best workmen I have ever met’.

19/03/2016 – Mr and Mrs E. Griffin

Sales Representative

Professional attitude/appearance 5
Responsiveness. Promptness 5
Product Knowledge 5

Surveyor
Promptness 5
Professional Attitude/ Appearance 5
Product Knowledge 5

Installation Staff
Promptness 5
Professional Attitude/ Appearance 5
Job site cleanliness 5
Quality of Installation 5

“Very friendly, nice people”

Product Quality
Overall Quality 5
Functions as expected 5
Appearance inside and out 5

“If you have a problem, K Glazing will find the solution”

“Work done exactly as they said. Arrived on time, very pleasant and made very little mess. A job well done. Very pleased, thank you very much!”

Mrs L Hodison

Sales Representative
Professional attitude/appearance 5
Responsiveness. Promptness 5
Product Knowledge 5

Surveyor
Promptness 5
Professional Attitude/ Appearance 5
Product Knowledge 5

Installation Staff
Promptness 5
Professional Attitude/ Appearance 5
Job site cleanliness 5
Quality of Installation 5

Product Quality
Overall Quality 5
Functions as expected 5
Appearance inside and out 5

“This is the 4th time we’ve had work done by K Glazing. Sam, the Managing Director has always made sure we receive good service and results. If you have a problem, K Glazing will find the solution: Andy, the surveyor, pointed out a small change to the original plan, which is a great success. K Glazing deliver a very high standard of work, which makes me confident to recommend them. K Glazing have given me confidence through the work they have done for us with such good results.”

Mr and Mrs James Turner
Yorkshire

Sales Representative
Professional attitude/appearance 5
Responsiveness. Promptness 5
Product Knowledge 5

Surveyor
Promptness 5
Professional Attitude/ Appearance 5
Product Knowledge 5

Installation Staff
Promptness 5
Professional Attitude/ Appearance 5
Job site cleanliness 5
Quality of Installation 5

Product Quality
Overall Quality 5
Functions as expected 5
Appearance inside and out 5

“Your guys were very professional but also friendly and accommodating if we asked any questions. Your sales representative took on board what we required and gave us advice if he thought we were asking too much or he didn’t think would work. The installation staff were very courteous and did an excellent job. The overall aspect of K Glazing, regarding payment, no deposit and trust between ourselves and them is excellent. Not very often do you get firms now doing jobs and payment not requested until fully satisfied.”

Margaret Thorpe and David Mclouglin
Yorkshire

Sales Representative
Professional attitude/appearance 5
Responsiveness. Promptness 5
Product Knowledge 5

Surveyor
Promptness 5
Professional Attitude/ Appearance 5
Product Knowledge 5

Installation Staff
Promptness 5
Professional Attitude/ Appearance 5
Job site cleanliness 5
Quality of Installation 5

Product Quality
Overall Quality 5
Functions as expected 5
Appearance inside and out 5

“The work men were very good; they cleared up after themselves. Hope to have the same team when we have more work done. Well done lads.”

L. Worth
Yorkshire

Sales Representative

Professional attitude/appearance 5
Responsiveness. Promptness 5
Product Knowledge 5

Surveyor
Promptness 5
Professional Attitude/ Appearance 5
Product Knowledge 5

Installation Staff
Promptness 5
Professional Attitude/ Appearance 5
Job site cleanliness 5
Quality of Installation 5

Product Quality
Overall Quality 5
Functions as expected 5
Appearance inside and out 5

“Absolutely fantastic service from start to finish. Staff were lovely, house was left immaculate, no mess. Brilliant job! Thank you.”

Sam Jarman
Yorkshire

Sales Representative
Professional attitude/appearance 5
Responsiveness. Promptness 5
Product Knowledge 5

Surveyor
Promptness 5
Professional Attitude/ Appearance 5
Product Knowledge 5

Installation Staff
Promptness 5
Professional Attitude/ Appearance 5
Job site cleanliness 5
Quality of Installation 5

Product Quality
Overall Quality 5
Functions as expected 5
Appearance inside and out 5

“We are really satisfied with our new doors. We will recommend your company to all our friends. Our daughter will be in touch soon as she need two new doors. Thank you very much.”

Martin Brook. Leeds

Sales Representative
Professional attitude/appearance 5
Responsiveness. Promptness 5
Product Knowledge 5

Surveyor
Promptness 5
Professional Attitude/ Appearance 5
Product Knowledge 5

Installation Staff
Promptness 5
Professional Attitude/ Appearance 5
Job site cleanliness 5
Quality of Installation 5

Product Quality
Overall Quality 5
Functions as expected 5
Appearance inside and out 5

“Would recommend K Glazing”

Mrs Hirst

Sales Representative
Professional attitude/appearance 5
Responsiveness. Promptness 5
Product Knowledge 5

Surveyor
Promptness 5
Professional Attitude/ Appearance 5
Product Knowledge 5

Installation Staff
Promptness 5
Professional Attitude/ Appearance 5
Job site cleanliness 5
Quality of Installation 5

Product Quality
Overall Quality 5
Functions as expected 5
Appearance inside and out 5

Over all evaluation

‘A job well done, neat and tidy etc. Well recommended!!’

P. Garner

Sales Representative
Professional attitude/appearance 5
Responsiveness. Promptness 5
Product Knowledge 5

Surveyor
Promptness 5
Professional Attitude/ Appearance 5
Product Knowledge 5

Installation Staff
Promptness 5
Professional Attitude/ Appearance 5
Job site cleanliness 5
Quality of Installation 5

Product Quality
Overall Quality 5
Functions as expected 5
Appearance inside and out 5

Over all evaluation

‘I now have had 8 windows and a French window fitted by K Glazing and I would definitely recommend them to everyone. Many thanks for your excellent products and service.’

Mrs A M Court. Knottingley

Sales Representative
Professional attitude/appearance 5
Responsiveness. Promptness 5
Product Knowledge 5

Surveyor
Promptness 5
Professional Attitude/ Appearance 5
Product Knowledge 5

Installation Staff
Promptness 5
Professional Attitude/ Appearance 5
Job site cleanliness 4
Quality of Installation 5

Product Quality
Overall Quality 5
Functions as expected 5
Appearance inside and out 5

Mrs Jean Sykes

K-Glazing 10 year guarantee

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Our Quality products speak for themselves